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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What price terms do you offer?

FOB, CIF, EXW and other price terms based on your kind request.

Are you trading company or manufacturer?

We are factory which has over 12 years' manufacturing experience and 80% engineer work have more than 8 years.

Do you have overseas installation and training services?

Yes, our engineers will instruct the machines to install and train your workers.

How long is your delivery time?

10 - 20 days after order confirmed. Based on the item and quantity.

What's the MOQ?

1 set.

What is your terms of payment?

TT 100% before shipment, LC at sign.
Western Union or Trade Assurance order recommended.

Where's your general loading port?

Shanghai port and Zhangjiagang Port

Can you do OEM?

Yes, we can do OEM.

Do you test all your goods before delivery?

Yes, we have 100% test before delivery.

How to deal with the faulty?

First, our products are produced in strict quality control system, but if any faulty, we'll send new spare parts for free in one warranty year.
Secondly, our technician will periodically follow up customer to help to do maintenance and ensure equipment operation 7/24 be guaranteed.

How long is the warranty?

Within 1 year from date of the factory, if parts failure or damage
(because of the quality problem ,except wearing parts),
our company provide these parts for free.

WANT TO WORK WITH US?